software 4.2.2.2 - how to force update

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clausfransen
Runner-up
Runner-up
Denmark
Berichten: 13
Lid geworden op: 16 nov 2019, 10:58

my bike did not recieve the recent software.
is there a way to force it to fetch it?
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Stromeur
Admin | Forum Supporter
Admin | Forum Supporter
Netherlands
Berichten: 22815
Lid geworden op: 15 mei 2017, 20:18
Locatie: Friesland
Merk SP: Stromer ST3 PINION SE

Contact your Stromer dealer. They can push the FW to your bike.
Stromer ST1 X 2017 - Stromer ST2 S 2018 - Klever X ALPHA 45 2021 - Stromer ST3 PINON 2023
clausfransen
Runner-up
Runner-up
Denmark
Berichten: 13
Lid geworden op: 16 nov 2019, 10:58

:ay - thx
clausfransen
Runner-up
Runner-up
Denmark
Berichten: 13
Lid geworden op: 16 nov 2019, 10:58

again my stx1 does not receive the latest software update - since last time the dealer 'hellorider' closed down in denmark.
who to contact to get this problem fixed? :bh:
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Stromeur
Admin | Forum Supporter
Admin | Forum Supporter
Netherlands
Berichten: 22815
Lid geworden op: 15 mei 2017, 20:18
Locatie: Friesland
Merk SP: Stromer ST3 PINION SE

Drop Stromer an e-mail (they have removed the e-mail address from their website, but it's easy to guess: info at etc.) or ask them for assistance via your Stromer OMNI App.

Explain to them that your dealer closed down.
Stromer ST1 X 2017 - Stromer ST2 S 2018 - Klever X ALPHA 45 2021 - Stromer ST3 PINON 2023
clausfransen
Runner-up
Runner-up
Denmark
Berichten: 13
Lid geworden op: 16 nov 2019, 10:58

thx - dammit you are fast. :ay
already wrote a messenger note from facebook, giving them acfewcdays to respond :cool2:
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J3R
Veteraan
Veteraan
Netherlands
Berichten: 616
Lid geworden op: 15 mei 2018, 20:35
Locatie: NL

You can also try and find a Stromer store near you.
🇳🇱 Stromer (ST2) ST3 🚲 Li-ion 983Wh 🔋
clausfransen
Runner-up
Runner-up
Denmark
Berichten: 13
Lid geworden op: 16 nov 2019, 10:58

stromer replied from the 'info' mail address - and pushed hte new software to my STX1 :cool2:
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Stromeur
Admin | Forum Supporter
Admin | Forum Supporter
Netherlands
Berichten: 22815
Lid geworden op: 15 mei 2017, 20:18
Locatie: Friesland
Merk SP: Stromer ST3 PINION SE

Brilliant :ay
Stromer ST1 X 2017 - Stromer ST2 S 2018 - Klever X ALPHA 45 2021 - Stromer ST3 PINON 2023
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